The Kerridge Manager (Business Solutions Manager - Automotive Group) is the key and strategic interface between IT function and Automotive division. The primary responsibility is to help the Automotive division to:

• Achieve business objectives by leveraging IT as an enabler
• Maximize the usage of Kerridge application throughout the organization and extract value from the current IT investments
• Standardize the usage of IT systems and business processes across the Automotive division.

Reports to Director Service Delivery & Innovation, who in turn reports into CIO.

• Work in partnership with the Automotive division as a member of the management team, to fully understand the key business drivers, processes and needs, current challenges as well as future strategic initiatives and objectives
• Prepare IT reviews with Automotive business in terms of service and project delivery
• Liaise closely with the IT Leadership Team to align IT to business and to bridge the communication gap
• Identify improvement initiatives, help and coordinate the ROI assessment and the AFE process
• Ensure all business projects are designed and delivered in line with business requirements and priorities
• Manage and monitor projects to ensure they deliver business improvement and are aligned with BU and organizational objectives
• Fully participate in wider business projects with an IT focus
• Review, define and challenge existing IT policies and practices with appropriate IT specialists and seek to continuously improve the services provided to the business.

• Thorough expertise of Kerridge, proven hands-on implementation experience across major Kerridge modules including After Sales, Vehicle Sales, Stock Management, Marketing, CRM, Accounts, Rentals and Advanced Analysis (BI/Reporting)
• Direct experience in automotive retail business (dealership environment) and good understanding of business processes and dynamics within automotive retail business
• Ability to bring in best practices for system usage
• Proven project/ programme management skills and experience
• Experience of acting as a change agent, working proactively to make organizational change happen
• Ability to build personal credibility by demonstrating the organization’s values, building trust with partners in the organization and proactively contributing to organizational success
• Experience of coaching and consulting at a senior level, underpinned by a collaborative and supportive style of working
• Strong customer focus and proven ability to build productive relationships at all levels of the organization
• Ability to influence stakeholders and drive major IT/Business initiatives through to completion
• Excellent communication skills (written and oral) and interpersonal skills
• Executive presence, ability to operate across layers of organization
• Multi tasking and stress management
• Gulf/Middle East experience from a similar automotive environment would be beneficial
• IT savvy (IT based education)